Unable To Activate Microsoft Office For Mac On Phone

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Office 365 customers get the new Office for Mac first. You’ll have Office applications on your Mac or PC, apps on tablets and smartphones for when you're on the go, and Office. Jun 04, 2019 Overview of activation for Office for Mac. 6/4/2019; 3 minutes to read; In this article. Applies to: Office for Mac, Office 2019 for Mac, Office 2016 for Mac. To use Office for Mac in your organization, it needs to be activated. How you activate Office for Mac depends on whether your organization has an Office 365 plan or has a volume license. Hope you have downloaded the all-new Microsoft Office 2019 and installed on your PC, but have you noticed that your Microsoft Office 2019 is not activated How To Activate Microsoft Office 2019 For Free, Download permanet activator for Microsoft Office 2019. Activate Office 2019 free.

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Applies to:Volume licensed versions of Office 2019 and Office 2016, including Project and Visio

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Setting up volume activation of Office, including Project and Visio, by using Key Management Service (KMS) or Multiple Activation Key (MAK) can be challenging. Use these steps to troubleshoot the most common issues.

If you try to activate a one-time install of Office for Mac and you get the error: Key already used, you will need to select another license to use. Click Cancel and you'll return to the license selection screen. Jul 30, 2014 Below is the help file from a Windows Activation screen. It contains all of the phone numbers Microsoft has worldwide for its activation centers: To activate your product over the telephone, use one of the following numbers: Windows activation: (888) 571-2048; Microsoft Office activation (United States only): (888) 652-2342; TTY number: (800.

Note

If you're an Office user troubleshooting a personal copy of Office, see Unlicensed Product and activation errors in Office instead of reading this article.

Many of the solutions include running the ospp.vbs, which you need to run from an elevated command prompt on the computer on which Office is installed. The opss.vbs script is located in the Program FilesMicrosoft OfficeOffice16 folder. If you installed the 32-bit version of Office on a 64-bit operating system, go to the Program Files (x86)Microsoft OfficeOffice16 folder. You can also use the slmgr.vbs script to configure and manage volume activation. For detailed information about these scripts, see Tools to manage volume activation of Office.

Tips for configuring KMS clients and host computers

Generally, you do not have to configure Office Key Management Service (KMS) clients if the KMS host computer used to activate Office was correctly set up and configured. The KMS client automatically searches for the KMS host computer by using DNS and then attempts activation. The KMS service uses service (SRV) resource records (RRs) in DNS to store and communicate the locations of KMS host computers.

By default, KMS host computers automatically publish the information that KMS clients use to find and connect to them by using DNS dynamic update protocol. By default, KMS clients query the DNS server for KMS service information.

You can manually configure KMS host computers and clients, depending on the network configuration and your security requirements. For example, if the network environment does not use SRV records, you can manually configure a KMS client to use a specific KMS host computer. For more information about using DNS with volume activation, see Configure DNS for activating volume licensed versions of Office by using KMS. For more information about how to configure the KMS client, see ospp.vbs script and Activate volume licensed versions of Office by using KMS. For more information about how to configure the KMS host computer, see Configure a KMS host computer to activate volume licensed versions of Office.

KMS activation issues

KMS activation issues can be due to a misconfiguration on one or more of the following items:

  • Office client

  • Network/DNS

  • KMS host computer

To quickly identify your KMS trouble spots, use either the Office Client KMS activation diagnostic or Office KMS Host Activation diagnostic tool to analyze your environment for known issues. These diagnostic tools automate almost all of the troubleshooting steps available for KMS issues and provide a detailed report with recommendations on how to fix the detected issues.

You should always analyze the client first by using the Office Client KMS activation diagnostic tool, even if you feel you have a KMS Host configuration problem. It'll determine if your changes need to occur on the client, your network, or your KMS host.

If the Office Client KMS activation diagnostic tool indicates you have KMS host issues, you should then run the Office KMS Host Activation diagnostic tool.

To use the Office Client KMS activation diagnostic tool

  1. As a local administrator, log into any Office client that is unable to activate using KMS activation.

  2. Go to Office Client KMS activation diagnostic tool and sign in to the Microsoft Support Diagnostics Self-Help portal with your Microsoft Account credentials.

  3. On the New Session page, choose Office Client KMS activation diagnostic.

  4. Enter a name in Session Name text box and then choose Create.

  5. To start the analysis, choose Download.

  6. When you are prompted, choose Run or Save File. If you choose Save File, you can later run the file from the folder where you saved it.

    Office for homeIf you have an product and it came with a product key., before installing for the first time (or it if you have Office 365 Home), you need to redeem your product key first. Microsoft lync 2013 free download for mac.

  7. When prompted to select the computer on which to run the diagnostic, choose This Computer, and then choose Next. On the next page choose Start.

  8. When the diagnostic displays an alert indicating a report has been saved, choose Open Report.

  9. Review the details listed in the report Summary section, and then review the problems listed in the Issues Detected section and follow the recommendations provided under Recommended steps and related resources.

To use the Office KMS Host Activation diagnostic tool

  1. As a local administrator, log into your Office KMS host computer.

  2. Go to Office KMS Host Activation diagnostic tool and sign in to the Microsoft Support Diagnostics Self-Help portal with your Microsoft Account credentials.

  3. On the New Session page, choose Office Client KMS Host Activation diagnostic.

  4. Enter a name in Session Name text box and then choose Create.

  5. To start the analysis, choose Download.

  6. When you are prompted, choose Run or Save File. If you choose Save File, you can later run the file from the folder where you saved it.

  7. When prompted to select the computer on which to run the diagnostic, choose This Computer, and then choose Next. On the next page choose Start.

  8. A report is automatically generated and opened in your browser.

  9. Review the information listed in the Summary section and then review the problems listed in the Details section. Follow the recommendations provided under Action needed or comment for the items flagged with 'Attention Required' in the Result column.

MAK activation issues

Office does not activate when it is connected to the network through an authenticated proxy

You have to be connected to the internet to use MAK activation. But, if your internet connection requires authentication, MAK activation won't work and you'll have to activate over the telephone. For more information about this issue, see Knowledge Base article 921471.

How to get the text for activation error codes

Microsoft Office For Mac Torrent

Error codes help you troubleshoot activation issues. If you see a dialog box that contains an activation notification, an error code is usually displayed at the lower corner. You can then run ospp.vbs /ddescr together with the error code to see the text of the error message. The text will help you better understand the issue and what to do to fix it.

Another way to obtain an error code is to run ospp.vbs /act on the client computer to manually activate Office. If activation fails, an error code will be shown.

Other activation issues

Licensing information is not updated on the client

To display licensing information for Office applications, open an Office application, such as Word, and go to File > Account.

If you see a notification that product activation is required even though you know that Office is in the licensed state, restart the application.

The client applications can be in this state because Office was activated by using ospp.vbs /act or the Volume Activation Management Tool (VAMT). In these cases, you must restart any Office applications to complete the activation.

Generic Volume License Keys (GVLKs) for Office

All volume licensed versions of Office, including Project and Visio, have a Generic Volume License Key (GVLK) preinstalled that's used to activate Office by using a KMS host computer. If you entered a MAK key for a product and you want to change the activation method back to KMS, use the appropriate KMS client GVLK. For more information, see GVLKs for KMS and Active Directory-based activation of Office 2019 and Office 2016. The recommended way to enter the key is by using Volume Activation Management Tool (VAMT). You can also use ospp.vbs /inpkey to enter the key.

For Office suites, only one key is required for all the products in the suite. For example, if you use Office Professional Plus, you must enter only the Office Professional Plus key for the complete suite. For a complete listing of the keys, see GVLKs for KMS and Active Directory-based activation of Office 2019 and Office 2016.

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Applies to:Office 2019 for Mac, Office 2016 for Mac

The Volume Serializer (VL) is used to activate Office 2019 for Mac or Office 2016 for Mac as a volume licensed version. It's an approximately 4 mb package file that you run on a user's computer, either before or after you've installed Office.

Download the Volume License (VL) Serializer from the VLSC

To download the VL Serializer, do the following:

  1. Sign in to the Volume Licensing Service Center (VLSC).
  2. Select the Download and Keys tab.
  3. Depending on the version that you're deploying, search for 'Office 2019 for Mac Standard' or 'Office 2016 for Mac Standard.'
  4. Select the Download link in the results panel.
  5. Select the Continue button at the bottom of the window.
  6. Select the icon (circle with download arrow) to download the VL Serializer .iso file.
  7. Once the download is complete, mount the .iso file to extract the VL Serializer package file.

Make sure you have the correct VL serializer version for the version of Office that you're deploying to your users.

VersionFile name
Office 2019 for MacMicrosoft_Office_2019_VL_Serializer.pkg
Office 2016 for MacMicrosoft_Office_2016_VL_Serializer.pkg

Activate Microsoft Office

Then, deploy and run the VL Serializer package file on each computer that you want to activate Office as a volume licensed version.

Note

  • You can't use the VL Serializer for Office 2019 for Mac to activate a volume licensed version of Office 2016 for Mac.
  • Volume licensed versions of Office 2019 for Mac have version numbers of 16.17 or higher. Volume licensed versions of Office 2016 for Mac have version numbers of 16.16 or lower, such as 16.16.2 or 16.15.

Additional information about the VL Serializer

Unable To Activate Microsoft Office For Mac On Phone Computer

  • The volume license is located in the /Library/Preferences/com.microsoft.office.licensingV2.plist directory.
  • The licensing plist generated by the VL Serializer contains data that's encrypted by using the serial number of the boot drive on the computer where it was generated. Upon each Office application launch, the plist is decrypted by using the current boot drive serial number as the decryption key. If the data cannot be decrypted (for example, boot drive serial number is different), Office will go into an unlicensed state without warning.
  • Because the license plist file is encrypted using information from the computer on which it's installed, you can't copy it to a different computer to activate Office on that computer.
  • There's a single VL Serializer package that contains a single key that's shared between all volume licensed customer installations.
  • The VL Serializer package contains a binary executable that's named 'Microsoft Office Setup Assistant.' It's this executable that actually activates the volume license.
  • If you install the volume licensed version of Office 2016 for Mac from the .iso file downloaded from the VLSC, you don't need to run the VL Serializer. That installer package already has the VL Serializer functionality built-in. But, we recommend that you always download and install the most current version that's available on the Office Content Delivery Network (CDN) on the internet. For more information, see Download Office for Mac to your local network.
  • The VL Serializer package is compatible with mobile device management (MDM) servers such as Microsoft Intune, Jamf Pro, or FileWave.

How To Activate Office

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